Contact and Additional Information

In the extended Zigass universe, COMMUNICATION represents the foundation of efficient collaboration, solid partnership, and a prosperous community. We understand that, in a complex and dynamic global ecosystem like Zigass, ensuring SECURE, EFFICIENT, and TRANSPARENT communication is not just a desire, but an ABSOLUTE NECESSITY.

Therefore, we have implemented a ROBUST and INTEGRATED system of OFFICIAL COMMUNICATION CHANNELS, directly within the Zigass platforms, designed to GUARANTEE the confidentiality of your interactions, the efficiency of the information flow, and the speed of obtaining relevant answers to your requests.

Before initiating any contact steps or seeking additional information, we encourage you to understand the IMPORTANCE of exclusively using Zigass OFFICIAL COMMUNICATION CHANNELS. This policy is not just a formality, but an essential component of our commitment to the SECURITY OF YOUR DATA, the PROTECTION OF YOUR IDENTITY, and the maintenance of a SAFE and CREDIBLE Zigass ECOSYSTEM for all its members.

Benefits of Using Zigass Official Communication Channels:

• Maximum Security and Guaranteed Confidentiality: Official Zigass channels are ENCRYPTED and PROTECTED by advanced cybersecurity protocols, ensuring that your personal information and conversations remain confidential and protected from unauthorized access.
• Efficiency and Speed in Obtaining Answers: Requests submitted through official channels are automatically directed to the relevant Zigass teams, ensuring that your question reaches the right person in the shortest possible time, accelerating the response and resolution process.
• Transparency and Traceability of Communication: All communication through official channels is recorded and ARCHIVED in SECURE SYSTEMS, providing complete traceability of interactions and ensuring that no request is lost or ignored. This system also allows for monitoring the quality of responses and continuously improving our support services.
• Direct Access to Relevant Zigass Resources and Teams: Official channels offer you direct and easy access to specialized Zigass teams, whether it is the recruitment team, the technical support team, the specialized courses team, or other departments relevant to your request.
• Perfect Integration with the Zigass Platform: Official channels are NATIVELY INTEGRATED into the Zigass platforms, being easily accessible and intuitive, directly from the user interface, without needing to navigate to external platforms or use unsecured communication methods.

To contact us or to find additional information relevant to your interests, please EXCLUSIVELY USE the following Zigass OFFICIAL COMMUNICATION CHANNELS, detailed on the following pages:

• User Control Panel (Zigass CRM) - The FASTEST and MOST EFFICIENT Method for registered Zigass users, offering access to the integrated ticketing system and the direct contact section from your personal account.
• Zigass Interactive Chat (from any Zigass page) - The INSTANTANEOUS and CONVENIENT Method to ask quick questions and obtain immediate assistance from Zigass representatives or community members, directly from any Zigass page.
• Zigass Community Forums and Groups - The COLLABORATIVE and TRANSPARENT Method to post questions, participate in discussions, receive advice, and interact with the entire Zigass community, benefiting from collective expertise and mutual support.
• DEDICATED Contact Forms (Available on certain pages) - The SPECIFIC and CONTEXTUAL Method to address detailed requests and provide precise information within dedicated sections of the Zigass platform, ensuring the efficient routing of your request to the relevant team.

Please note: Zigass DOES NOT USE COMMUNICATION BY EMAIL OR TELEPHONE CALLS for INITIAL REQUESTS from individuals who are not yet registered or involved in Zigass projects. Please exclusively use the INTERNAL COMMUNICATION CHANNELS of the Zigass PLATFORMS to contact the Zigass teams and to obtain relevant information. This policy is implemented to GUARANTEE COMMUNICATION SECURITY, DATA CONFIDENTIALITY, and EFFICIENCY in MANAGING REQUESTS, at the GLOBAL SCALE of the Zigass COMMUNITY.

In conclusion, Zigass provides you with a COMPLETE and DIVERSIFIED set of OFFICIAL COMMUNICATION CHANNELS, INTEGRATED INTO OUR PLATFORMS, to ensure an EFFICIENT, SECURE, and TRANSPARENT INTERACTION with the Zigass ECOSYSTEM.

We recommend you USE the CONTACT METHOD that is most SUITABLE FOR YOUR SPECIFIC NEEDS:

• User Control Panel (Zigass CRM): The PRIORITY and MOST EFFICIENT Method for registered users, ideal for detailed requests, complex questions, and tracking the status of requests.
• Zigass Interactive Chat: The INSTANTANEOUS and CONVENIENT Method for quick questions, minor technical assistance, and obtaining contextual guidance in real-time.
• Zigass Community Forums and Groups: The COLLABORATIVE and TRANSPARENT Method to benefit from the collective expertise of the community, to receive advice and solutions from other members, to participate in discussions, and to build professional relationships.
• DEDICATED Contact Forms: The SPECIFIC and CONTEXTUAL Method for detailed requests in certain sections of the platform, ensuring the efficient routing of the request to the relevant team (page 16.4 - will be created later, if necessary).

By choosing the most APPROPRIATE Zigass OFFICIAL COMMUNICATION CHANNEL for your needs, you will QUICKLY and EFFICIENTLY OBTAIN the INFORMATION you need, you will CONTACT the RELEVANT Zigass TEAMS, and you will BECOME an ACTIVE and VALUABLE MEMBER of the Zigass COMMUNITY, contributing to our COLLECTIVE SUCCESS.

We encourage you to EXPLORE the Zigass PLATFORM, to USE OUR OFFICIAL COMMUNICATION CHANNELS, and to BECOME AN ACTIVE PART OF THE ZIGASS ECOSYSTEM COMMUNITY!