Consumer Rights and Guarantees
Your Shield of Protection in the Marketplace!
As consumers, we have fundamental rights that protect us throughout the buying process. At Shopping Academy, we'll empower you to become an informed and aware consumer, teaching you how to know your rights and take full advantage of the guarantees offered by manufacturers and retailers.
Why is Understanding Your Consumer Rights So Important?
Because knowing your rights gives you the power to shop with confidence and avoid unpleasant situations. Whether it's a defective product, an unfulfilled warranty, or an unfair business practice, understanding your rights puts you in a position to protect yourself and get what you deserve.
What Will This Training Empower You To Do?
Our "Consumer Rights and Guarantees" training will equip you with the knowledge and skills to:
- Understand Your Fundamental Consumer Rights: The right to information, the right to safety, the right to choose, the right to redress – these are all rights that belong to you and that you need to know.
- Learn How to Complain About a Defective Product: We'll walk you through the steps of identifying a defective product, writing a complaint, where to submit it, and what to do to get a favorable resolution.
- Maximize Your Warranty Coverage: Every product comes with a warranty, whether legal or commercial. Learn how to read warranty certificates, how to identify the terms and conditions, and how to use the warranty to your advantage.
- Navigate Consumer Protection Laws: Laws and ordinances regarding consumer protection are designed to shield you from unfair business practices and ensure your rights are respected. Learn about the most important laws and how they can help you.
Ready to Become a Consumer Rights Advocate?
Our "Consumer Rights and Guarantees" training will empower you to become a savvy and protected consumer. You'll gain the confidence to shop smart, knowing you have the knowledge to stand up for your rights and get the best possible experience.
